Phase 'id
Addresses:
Eastern Hills Mall
4545, Transit Road
Williamsville
NY14221
Phone: (716)-633-3383
email : Phaseid@aol.com / order@phaseid.com
We have Two storefront in two shopping Malls located in Upstate New York. We are
in retail business more than ten years. And now we decide to expand our business
online which is easier for us to serve our customers.
Once we received your order, we will check our inventory, if it is in stock. Your order
will be shipped out within 2 business days. However, we can't always guarantee
availability of products. If, by any chance, you have ordered an item that is not
available or that is delays due to the holiday rush, last minute order etc., we will notify
you of the situation via Email. We do not charge your credit card until your order is
ready to ship and , of course, we do not charge you for items that are not available.
PAYMENT METHODS
We accept Credit Card (Visa, Mastercard, American Express and Discover) and PayPal.
If you have any question about the payment methods, please feel free to call us at
(716)-298-4841 or (716)-823-5955.
Since our site is hosted by Yahoo! Store, all transactions are used YAHOO VERIFIED
SECURE SHOPPING CART and you can sure that all your order information and Credit
Card details are secure.
Return and Exchange Policy.
If for any reason you are not pleased with your merchandise(s). Please save the invoice received with your
package, as this is your receipt, PHASE ID must receive the return within 25 days of purchase. No Returns
will be accepted after 25days! No Exceptions.
You must call or email us BEFORE sending your product back to get Return Authorization number. Any
Exchanges or returns are given strictly unworn, undamaged and unused merchandise.
If you are returning an item please include a detailed note, including your name, address, phone number
and email address. Let us know what you are exchanging it for. You must also include payment for the
return shipping cost. Returns and exchanges take approximately 2~4 weeks for processing. We appreciate
your patience. Also, when you return the item(s), please wrap the item into a secure box so that the
package won't damage during the transportation. For your own benefit, we prefer you insure it and request
a delivery confirmation which may cost a little more but it'll be worth to do so.
We can only accept legitimate defect and not an illegitimate damage/breakage.
Clearance merchandise cannot be returned/exchanged.
All sales are final on clearance merchandise.
Original shipping cost is not reimbursed on returns/exchanges.
All piercing jewelry, specialty item cannot be returned.
This site is hosted by yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data,
Yahoo! automatically collects order information but may only use this information in the aggregate.
If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the Yahoo!Privacy Policy for more information about
how Yahoo! uses this information.
YOUR Satisfaction -- OUR Success!
Please let us know your feeling about our products, services, and also tell us what you think our web site
too. And also let us know your concern. Please provide us with your contact information, we will be able to
reach you in case we have an questions. We would appreciate e-mail communications over phone calls so
we can serve you better, Of course, if you would like call us, we very much love to hear from you.
If you are contacting us in regards to an order please let us know your full name, address and order
number as well as the item description.
Thank you for shopping at Phaseid.com